Contact Us

For the fastest answers to your existing order status questions or product questions, please email your requests directly to our online Customer Service Representatives. Our customer assistants are waiting and available to answer your questions quickly by filling out the form below. PLEASE NOTE: DURING THE HOLIDAY SEASON OUR RESPONSE TIME CAN BE SLIGHTLY DELAYED. PLEASE ALLOW UP TO 48 HOURS FOR US TO RETURN YOUR EMAIL. Our Manufacturers are running slightly longer on production than usual due to the holiday crush, but they are shipping VERY LARGE NUMBERS OF HOLIDAY ORDERS OUT CURRENTLY EVERY DAY. We will email your tracking # the moment that your item ships so that you know it is on its way! Thank you so much for shopping with us!

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We look forward to answering your questions and helping you with that special gift idea soon! For product questions, you can reach us at (609) 474-0448. PLEASE NOTE: we are a small company, so at the holidays and other large order volume times please allow us 48 hours to return your call. The fastest way to reach us is through the email contact form above - we have email operators on standby Monday - Friday 9:00am through 5:00pm to answer your questions. During the holiday rush these response times may be delayed due to the extremely high volume of emails and calls. Our Manufacturers are running slightly longer on production than usual due to the holiday crush, but they are shipping VERY LARGE NUMBERS OF HOLIDAY ORDERS OUT CURRENTLY EVERY DAY. We will email your tracking # the moment that your item ships so that you know it is on its way! Thank you so much for shopping with us!

Some Information On Our Deliveries:

1) Each product page on our website shows an "Availability Time". This is the average time that it takes us to custom create that item for you. Occasionally materials become out of stock or we are waiting on a shipment to arrive and can take slightly longer. We try our best not to let this happen, but occasionally it can occur.

2) During peak gift ordering times such as Christmas, Easter, Mother's Day, End Of The School Year, Back To School and Graduation some production times may take a touch longer. We make our products when you order them, so they are created especially for you. Please allow for the custom creation time.

3) Please note that some of our products will arrive at different times and in different shipments. If you have not received all of your order within 3 weeks, please let us know and we would be happy to track your packages for you.
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